Welcome to Ipswich Hospital
Our Passion, Your Care

Wednesday, 22 November 2017
The Ward

A photograph of the Stour Centre ward.

Ward sister, Hannah English, and her team welcome you to the ward, which is in the Maternity Block at Ipswich Hospital. We constantly strive to keep the environment calm, quiet and relaxed.

Our bright and airy ward has 18 beds in total, with a combination of four-bed bays and single rooms. All rooms are close to bathrooms, showers and toilets. Each bed has its own television and telephone (operated by a payment card) but there are also areas where you can go for peace and quiet. The ward on Stour Centre primarily cares for women with gynaecological and gynaeoncological health problems but, when the hospital is very busy, women with other health problems may also be cared for on this ward.

There is lots of written information available to patients and families on a variety of health issues. If you cannot find what you need please ask a member of staff.

Visiting

We request that one or two key relatives/carers only, are nominated to make telephone enquiries to the ward. As a matter of confidentiality nurses are not permitted to give patient details over the telephone; unless prior consent has been given by the patient, and the nurse is certain who she is speaking to. To make a telephone enquiry about a patient, please call our reception on 01473 704788.

In our constant battle against infection and to allow patients the rest they need, visiting times are limited to 3–8pm daily. If your visitors may have difficulty keeping to these times,for example, if they have to travel long distances, please speak to the nurse-in-charge.

A visitors' toilet is located just inside the entrance to the ward, next to the ward sister's office.

Mealtimes

The following times are approximate, and may vary by a few minutes from day to day.

Breakfast 8.30am
Mid-morning tea/coffee 10.00am
Lunch 12.30pm
Afternoon tea/coffee 3.00pm
Supper 5.30pm
Evening drink 9.45pm

 

 

 

 


If meals are missed for any reason we can offer toast, cheese and biscuits, sandwiches, crisps, cake, yogurt and fruit.

Hospedia

Patients have access to a bedside TV and phone service which is provided via an outside company.

Prices depend on the 'bundle' chosen. More information and prices for the bedside TV and phone service, correct as of November 2013, or contact the Hospedia Customer Care team on 0345 414 1234.

Help us to fight infection

  • Please keep items brought into the hospital to a minimum to reduce clutter.
  • Please do not sit on patients' beds, but use a chair.
  • Only use the visitors' toilet, not patient facilities.
  • Follow the 'Bug Stop' instructions.

In order to reduce the risk and spread of infections to our patients, we require that all visitors to the Stour Centre use the 'Bug Stop' provided at the entrance to the ward before and after each visit.

Please apply one shot of gel to physically clean hands. Rub throughly into hands, ensuring all areas are covered. Continue until gel has evaporated and hands are dry.

All patients admitted to the ward for surgery or treatment will be asked to consent to MRSA screening before admission. This is usually carried out in the Outpatients Clinic and involves a painless swab of the nose and groin areas. The majority of people do not carry MRSA, but if it is detected it will be treated to allow surgery to take place as planned.

Ward philosophy

Our overall aim is to ensure that each patient receives care of the highest standard, respecting her culture, privacy and dignity.

Our objectives are:

  • to create a safe and friendly atmosphere at all times;
  • to be aware of the intimate nature of the patient’s condition and treat her with respect, dignity and sensitivity, upholding her confidentiality at all times;
  • to keep up to date with all gynaecological nursing research and continually evaluate practice;
  • that each member of staff needs to recognise their role as a health educator and ensure the appropriate information is readily available;
  • to ensure on discharge from the ward, that the patient has the relevant written information, appropriate social support and knowledge of local support groups; and
  • that each member of staff needs to recognise the need for empathy and to counsel each woman at that level of need.