Welcome to Ipswich Hospital
Our Passion, Your Care

Monday, 23 October 2017
How to Give a Compliment

We want to hear from you if you have had a positive experience at Ipswich Hospital as sharing good practice in one area helps us improve our services across the Trust. If you are pleased with the service you have received or have any suggestions about improving it you can either:

  • speak personally to the person in charge of the ward, department or team;
  • write them a letter outlining what you found particularly pleasing or where you would like to suggest changes. It would be helpful to include the date and name of the area in which you received your care (Chest Clinic or Saxmundham Ward, for example);
  • fill in a Your Views Matter comment card, available on wards and throughout the hospital; or
  • contact our PALS department:

    Tel: 01473 704781 or Freephone 0800 328 7624

    Email: ihn-tr.pals@nhs.net or pals.service@ipswichhospital.nhs.uk

    Postal address:
    Patient Advice and Liaison Service (S617)
    Ipswich Hospital
    Heath Road
    Ipswich
    Suffolk
    IP4 5PD

    Click this link for more information about our Patient Advice and Liaison Services (PALS).

What happens when suggestions are received?
We consider all suggestions. Although we cannot acknowledge each suggestion individually, we will publicise the improvements we have made as a result of suggestions received in our Annual Report and on notice boards around the hospital.