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Ipswich Hospital User Group (IHUG) winners honoured
13 October 2017

Outstanding colleagues were honoured at an awards ceremony at Ipswich Town Hall this week.

Twelve members of staff from several areas of the hospital were recognised for their excellent care over the last year with an Ipswich Hospital User Group (IHUG) "You made a difference" award.

The winners, who have to be nominated often by patients or carers, were selected by a panel of IHUG members, who each represent a different department or area of the hospital.

The award-winning colleagues were congratulated by the Mayor Of Ipswich, Cllr Sarah Barber - who works as a recovery nurse at the hospital - and Director of Nursing, Lisa Nobes.

The presentation ceremony was hosted by IHUG and included afternoon tea courtesy of the Mayor.

This is the second time the awards have been held.

Roll of honour

ANDY PAGE (Porter on the assessment ward) - Described as being reassuring with a lovely sense of humour. Is said to be a "man on a mission" when pushing a trolley! He was nominated by Judith Cairns.

LAURA BARHAM (Midwife) - Nominated by Lucy Howard, Laura was supportive, reassuring and comforting during an extremely worrying time. Stayed long after she should have finished her shift and was 'so thorough and completely put the patient first'.

LISA MANN (Oncology Macmillan Nurse - radiology) - Attentive, positive and understanding and always takes the "frightening stuff" out of your illness, said Rosemary Bridges, who nominated Lisa. Offers great support when "the family are floundering" and is a rock with her bubbly personality and amazing empathy.

JENNIFER BOLT (Stour Ward Gynaecology nurse) - Nominated by Jennifer Prior who said: "Jenny welcomed me with the biggest smile and was very cheery in nature."
Jennifer added: "She showed great compassion, not just towards me, but all the patients I witnessed her come into contact with.

FRAN VALE (Outpatients nurse) - Karen Pattinson who nominated Fran said: "She is a superstar. Please, please, please employ more staff like this within the NHS."
On her family's time of need, Karen added: "We needed an angel and got one."

ROSS HARRINGTON (Chief Orthodontic technician) - Ross was nominated by one of last year's winners, Etaine Connolly, who works at the hospital but spent time as a patient under Ross' care in the last year. Etaine said: "I am honoured to work for the Trust and I work every day with some excellent people, but that day I was a patient and a very scared one at that.
"Praise is needed for the staff that go the extra mile and he did that, he did my impression in his own lunch time and went out of his way to bring it to me on the ward so I could start treatment straight away."

JULIA DEGUTIS (Ward clerk Stradbroke Ward) - "Julia has been there over and above her duty to offer help and understanding when needed. The comfort and support she has given has been exemplary. She is a credit to Stradbroke Ward," says Rosanne Schofield.

ANNE OLIVER (Midwife Deben Ward) - "No matter how worried and tired I was, seeing Anne made me feel reassured and calmer. She has a totally professional but kind, compassionate and gentle manner," said Annabelle Jones.

HALTY DAVIS (Sproughton Ward therapy assistant) - Mrs G Lennon was delighted with the care given by Halty to her daughter, who has Autism. Mrs Lennon said: "My daughter doesn't trust very easily but Halty has gone out of her way to help her and really deserves this award.
"With Halty's help she has come on a great amount. She was on the intensive care unit for an amount of time and there wasn't much hope for her to survive, so to be where we are now is fantastic."

LEANNE LOGAN-SMITH (Shotley Ward senior nurse) - Nominated by Sharon Osbourne, Leanne is described to have a 'wonderful smile'. Her nominator added: "In my darkest hours she has made me laugh and really cheered me up. If she hadn't stuck with me I would have probably given up. She also arranged for my children, who are autistic, to visit me so that they could understand what had happened to their mum."

NIKKI WILLIAMS (Somersham Ward) - "Nikki's care and compassion for both mum and ourselves (four daughters) was above and beyond the call of duty. She was holding mum's hand and talking to her whilst we waited for her to pass. Whilst this was inevitable, her presence and compassion eased mum from this world and supported us four girls beyond measure."

PETRA CLAXTON (Day Unit, Chemotherapy) - "You should always expect a good standard of care, but when you receive excellent standard care, then recognition should be given to those who go to any lenghts to provide it. It was very nice that she aimed to succeed and not simply deliver. An excellent member of staff you should be very proud of." - John Parker.

The other winners were Satnam Kaur (Ward clerk, Bergholt Ward), Dr Ben Scoones (Anaesthetics), Alex Lingwood (Washbrook Ward).