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Saturday, 18 November 2017
Hearing aid repair and maintenance news
11 October 2016

Patients with NHS hearing aids provided by Ipswich Hospital are to benefit from a new service.

The free repair, maintenance and supply of batteries and other hearing aid accessories will, from 1 December this year, be provided by staff at the Suffolk Hearing Advisory Service (SHAS).

Ipswich Hospital will continue to fit hearing aids for new patients, but SHAS will provide the ongoing support with drop-in sessions for patients across the county three days a week.

SHAS also offers additional support for people with hearing aids, including access to lip reading classes, support groups and social clubs.

Grahame Hunt, Hearing Services manager at Ipswich Hospital, said: “The repair, maintenance and battery supply, including the postal battery service, will no longer be provided by the hospital team. Advantages for patients include the county-wide drop-in clinics at SHAS, whereas currently they have to book an appointment with the hospital for ongoing support.  We have a very close working relationship with SHAS and will continue to work closely with the team to make sure all the hearing aid needs of patients are met.”

Maria Waller, from SHAS, said: “We have almost 30 years of experience in this field and have just received The Investors in People award for the second time.  Our staff receive ongoing training and support and are members of the British Academy of Audiology.”

Approximately 20,000 people in east Suffolk have a hearing aid.

SHAS drop-in sessions are held in Ipswich, Hadleigh, Felixstowe, Shotley, Saxmundham, Framlingham and Woodbridge. Patients can find details of the location closest to them by calling 01473 286060, emailing suffolkinfo@hhas.org.uk or text-phoning 07741 310457.