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Fabulous FAB picks up two special awards
30 March 2017

A team dedicated to helping frail patients to return home quickly and safely while preventing unnecessary admissions has been presented with two prestigious national awards.

Staff from the Frailty Assessment Base, also known as FAB, picked up prizes at the Patient Experience Network National Awards last week. The initiative bagged top spot in the ‘continuity of care’ and ‘friends and family test and patient insight – accessibility’ categories. It comes shortly after the team were presented with a Health Service Journal Value in Healthcare Award for the impact they have had on improving patient care and efficiency.

FAB was set up in October 2015 and saw 931 patients within its first year, 90% of which were then able to return home following input from the service.

The team is made up of admin support, therapists, nurses, a pharmacist and a consultant geriatrician, and works closely with dietitians and diagnostic teams. They receive referrals from GPs, community teams and the hospital’s ED and will carry out a full assessment of frail patients before developing a care plan to help them to maintain their independence and remain at home whenever possible.

This could include lifestyle advice, a change in medication, providing specialist equipment, linking with community teams or social support.

Becky May, matron for medicine at the hospital, said: “We are absolutely delighted that this fantastic initiative has been recognised again nationally. To receive not one but two top accolades is an outstanding achievement and one our staff should be justifiably proud of, especially as one of those awards is based on the experience our patients have when accessing the service.

“FAB has a ‘home first’ ethos, and staff work very closely together as a team to focus on putting the right support in place to help patients return home while preventing admissions wherever possible.

“Not only is this much better for our patients and their families, as it helps them to maintain their independence, but it also helps us ensure that beds in the hospital remain available for those with the greatest clinical need.”

The team currently works between 8am and 6pm on weekdays, but is hoping to expand the service to cover Saturdays within the next few months. 

For more information about the awards, visit http://patientexperiencenetwork.org/awards/