Welcome to Ipswich Hospital
Our Passion, Your Care
NHS e-Referral Service and Our Patient Access Policy

The NHS e-Referral Service gives you a choice of where and when it suits you to be treated, so you can fit your hospital appointment in with your life, not the other way round and enables everyone in England to choose where and when they are seen.

Your GP will discuss with you the reasons for your referral and will offer a choice of hospitals that meet your needs.

Once you have decided where you want to go, you can then select a date and time that suits you. You can either do this immediately with your GP or one of the GP practice team before you leave the practice or, you can do it later from home via the internet or on the telephone if you need to check with work, family, friends or carers first.

You will be given an appointment slip to take away with you. This will have your appointment details. It will also give you a reference number for your appointment, the telephone number of the booking service, and the internet address if you wish to book your appointment this way.

You can also use these services if you need to change or cancel your appointment date or time. However, if you want to change your choice of hospital, you must go back to your GP.

Related documents and links to further information