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Friday, 31 October 2014
Implementing the Equality Duty

A very useful tool, known as the ‘Equality Delivery System’ has been designed and adopted within the National Health Service.

The Equality Delivery System (known as the EDS) will help Ipswich Hospital to comply with the Equality Act 2010 and future CQC registration requirements. Just as importantly, the EDS will also support us to deliver better outcomes for our patients and the communities we serve, while also creating a better working environment for our staff. The EDS is all about making positive differences to healthy living and working lives so that everyone counts.

The EDS is based on a set of 18 outcomes grouped into four goals. These outcomes focus on the issues of most concern to patients, carers, communities, staff and Boards. It is against these outcomes that our performance is analysed, graded and action is determined. The four EDS goals are:

  1. Better health outcomes for all
  2. Improved patient access and experience
  3. Empowered, engaged and included staff
  4. Inclusive leadership at all levels

What progress have we made with the Equality Delivery System?

View Ipswich Hospital’s EDS structure.

As you will see from this structure, there are a number of groups already in place which help to support and progress the Equality Delivery System. 

Events to specifically consider the delivery of the EDS were held with staff and members of the community during January 2012 and each of the 18 outcomes have been provisionally graded. These grades were fully considered when determining the Trust’s objectives that we will work towards over the next four years. These are as follows:

EDS Goal 1 – Better health outcomes for all

1. To improve access to healthcare and health outcomes of older people and those with learning disabilities.
2. To improve services for protected groups by collecting and making use of effective equality data.

EDS Goal 2 – Improved patient access and experience


To ensure all protected groups are truly represented and closely engaged with so that the Trust is able to respond appropriately to both the clinical and non clinical needs of patients and carers.

EDS Goals 3 and 4 – Empowered, engaged and well-supported staff/Inclusive leadership at all levels

4. To develop a formal support structure and leadership programme for middle managers within the Trust.
PDF logo EDS Outcomes 1 and 2 - April 2013
PDF logo EDS Outcomes 3 and 4 - April 2013

Information demonstrating our compliance with the Equality Duty

Ipswich Hospital collects a range of information on employees and patients. On an annual basis, this information forms the basis of an annual Equality and Diversity Monitoring Report. The follow list details the information that has been collected and reported over the past few years:

  • Age – Employment Statistics
  • Disability – Job Applicants and Employment Statistics
  • Ethnic Origin – Job Applicants, Employment Statistics, Leavers and Pay Band
  • Gender – Job Applicants, Employment Statistics, Leavers and Pay Band
  • Staff subject to Capability, Disciplinary and Grievance Procedures by Disability, Ethnic Origin and Gender
  • Patient Complaints by Disability, Ethnic Origin and Gender
  • Patient Attendances by Disability, Ethnic Origin and Gender

View our Equality and Diversity Monitoring Reports.

We recognise that we do not currently capture all of the equality information that would be useful to us.  This work is being considered as part of our progression with the Equality Delivery System. 

Where can I find out more information?

If you would like any further information on the progress The Ipswich Hospital is making in the area of equality and diversity, please click on the other links available on this site or alternatively, please contact the following:

For patient/service user queries regarding equality and diversity issues:
Sarah Higson, Patient Experience Manager, Telephone 01473 702101
Email: sarah.higson@ipswichhospital.nhs.uk

For staffing queries regarding equality and diversity issues:
Jennifer Canham, Deputy Director of Human Resources, Telephone 01473 704109
Email: jennifer.canham@ipswichhospital.nhs.uk

Jo Wood, Human Resources Business Partner, Telephone 01473 704105
Email: jo.wood@ipswichhospital.nhs.uk