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Friday, 20 October 2017

Rheumatology Services

We have links with other health professions such as podiatry, orthotics and dietetics, and also liaise with other departments such as dermatology, orthopaedics and respiratory medicine (chest clinic) where appropriate.

Rheumatology Services FAQs

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What is the number for the Rheumatology Advice Line?

The number for the Rheumatology Advice Line is 01473 703315.

Our telephone advice line provides direct access to specialist advice for patients, carers and health professionals. If you have concerns relating to your condition or treatment which cannot wait until your next appointment, you can call the above number for advice and support from a member of the specialist nursing team. If we are busy we may be unable to answer your call immediately, so please be prepared to leave a brief message.

Please state your full name, telephone number and hospital number (you will find this on the front of your appointment card). It is also helpful to have a list of your current medication to hand when we return your call: usually this will be within two working days. If possible, please make the call yourself, as we are not permitted to disclose personal information about your condition or treatment to others without your consent. To maintain patient confidentiality, we will not usually give test results over the phone, unless we have specifically asked you to call us for this reason.

Please note that this is not an emergency helpline: if you have an urgent query please contact your own GP or ‘out of hours’ service for advice. In an emergency, please call an ambulance or attend the Emergency Department in person if you are able.

To cancel or change an appointment please call Rheumatology reception on 01473 703526.

For queries relating to hospital transport please call the Patient Transport Assessment and Advice Centre on 0845 8500774.